Reading List
  • Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer
    Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer
    by Carl Sewell, Paul B. Brown
  • Searching for God Knows What
    Searching for God Knows What
    by Donald Miller
  • What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
    What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
    by Anthony Ulwick
  • Loops: The Seven Keys to Small Business Success
    Loops: The Seven Keys to Small Business Success
    by Ph.D.,Mike Chaet, Ph.D.,Stephen C. Lundin, Vince Moravek, Mary Chaet
  • The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
    The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
    by Mark Sanborn
Saturday
09Jan2010

Time for a "Rental Renaissance" ?

I loved the title of this UK blog article:  Home Buying Has Peaked:  Is it Time for a Rental Renaissance?
In it, the author examines the perspectives of the "new generation" of renters, in particular those of the "sell to rent" group.  Although there are some differences in the location-specific forces that influence housing market, I agree with the author that there is a new "breed" of renter, and a growing opportunity for those involved in the rental market, if they can innovate and embrace.

The housing crisis has produced a renewed interest in renting, for some by choice and for others by necessity.  And, the impending U.S. mortgage reset schedules will force even more former homeowners into the rental market (PropertyManager.com - Rental Housing and Real Estate Marketing Trends for 2010). However, at present, there is still a high vacancy rate in some areas, particularly in the apartment market (Rising Apartment Vacancy Rates Could Threaten Regional Banks).

          What's driving the vacancy rates? Several things:

    * As long-term unemployment continues, people are moving in with families and friends;
    * Younger workers are living with their parents while they look for jobs;
    * Older buildings face heavy competition from new construction, which includes both new rental apartments and condo units that did not sell and were converted to rentals. In fact, Reis found that 120,000 new units came onto the market in 2009, the largest number since 2003.

So, given the current statistics, is it time for a "Rental Renaissance?" According to Dictionary.com, renaissance is "a renewal of life; vigor; interest; rebirth."  How can the rental market be transformed in order to embrace the needs of the growing number of "sell to rent" prospects? By adopting and enacting the traits of an "Ideal Renaissance Man":

1.  Confidence
2.  Optimism
3.  Knowledge
4.  Diligence
5.  Motivation
6.  Talent / Skill
7.  Ingenuity
8.  Strength / Determination
9.  Financial Honor
10. Charity

By embracing these characteristics, and by finding ways to differentiate your rental property(ies) and the quality of property management service you offer, you will attract the discerning "sell to rent" tenants.  You can be a "light" to those who have been stressed by the housing crisis, offering an attractive housing solution.

Let's Talk.  What are you doing to differentiate yourself in the current market and to prepare for the coming flood of renters?  How can you make it more attractive to rent from you, rather than choose to live with friends or family?

If you want to trade ideas with other "rental renaissance" thinkers, join the free Let's Talk Property Management community and network with over 400 (and growing) rental property owners and/or managers of single family homes, condos, townhomes, and multi-family properties.

Wednesday
30Dec2009

Small Change. Big Reward. A New Year Revolution for 2010

"You're unfailingly kind
. . . a trait people never fail to under value, I'm afraid."

Professor Dumbledore
Harry Potter and the Half Blood Prince

Last weekend I watched Harry Potter and the Half Blood Prince with my family, and this particular quote got lodged into my brain and I have not been able to shake it out.  To me, it was a poignant commentary on today's societal values and it made me want to rebel against the norm and encourage revolt in others ;-).

Kindness should be highly valued. . . taught, encouraged, and adequately rewarded;  instead, it is often looked upon as a "quaint" characteristic, and one that is easy to exploit.

Awhile ago I read a book, The Fred Factor, in which the main character is an unusually kind postman who took serving the needs of others seriously - seeking ways to subtly or substantially impact the lives of others.  In the coming year, I am issuing a challenge to you to be like "Fred"  -  be intentional about your service and kindness, look beyond your own needs and serve the needs of others.  It is so intrinsically rewarding - your life will be changed as you positively influence the lives of others. And, if you see kindness in others, take time to appreciate it.

You know what else?  This is a Biblically sound principle (probably no surprise . . . )

"But the fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness and self-control." -  Galatians 5:22-23

Let's make kindess a "HIGHLY VALUED TRAIT" in 2010.

Here is a personal story of "small change" . . . big reward.

I work with a great team at Infusionsoft.  We have a cool atmosphere and my fellow Infusionites (and I) are passionate about helping small businesses use our marketing automation software to grow their businesses through consistent, appropriate follow up. Well, this hard work makes us rather thirsty sometimes  ;-) and Infusionsoft has supplied us with a soda machine - a quarter a pop.

In the fall, after my family had a moving sale, I had an abundance of quarters laying around the house.  Instead of changing the quarters to paper money or carrying around a jingly purse, I filled up a coffee mug with this change, took it to work, and set it out for everyone to dip into.  To me, this was no big deal - it was a small way to show appreciation and kindness to my team.

It has been really fun to see people partake in the quarters.  Some will ask if they can have one (even though no asking is required).  Some will try to just get change for a dollar (even though no dollar is required).  And, everyone is very thankful (even though no thanks is expected).  I love having those quarters on my desk and I expect that I will keep that cup full of quarters.

Let's Talk.  Share some gestures of kindness that have meant a lot to you or ones that have meant a lot to others . . . more than you anticipated.